Privacy Policy
ENGCEPT3D LTD is committed to protecting your privacy. This privacy notice explains how we collect, use and disclose your personal information, and your rights in relation to the personal information we hold.
This privacy notice concerns the information you provide us with, and we generate when using our website, making an enquiry or purchase and for product support.
ENGCEPT3D LTD is the controller of personal information and is subject to the Data Protection Act 2018 (DPA) and the UK General Data Protection Regulation (GDPR).
We may collect, use and disclose your personal information to facilitate business partnerships with your organisation.
What information we hold
The categories of personal information that we collect include:
Corporate contact information (such as name, email address, phone number).
Correspondence information (such as email correspondence and meeting notes).
Corporate transactional and financial information (such as quotes, orders and invoices which include your personal information).
Why we hold your information
We use your information to:
Respond to your enquiry.
Pursue or fulfil a contract, agreement or partnership with your organisation.
Explore future business opportunities with your organisation.
Comply with the law regarding data disclosure and sharing.
To comply with health and safety legislation.
For the prevention and detection of crime.
Comply with our contractual and legal obligations.
The lawful basis for using this information
Under the GDPR, we can process information on certain legal grounds (bases). In the case of your information, we collect and use information under the following bases: fulfilment of contract, where it is in our legitimate interest to do so, where we have a legal obligation or where you have consented to the processing.
Collecting information
Most of the information you provide to us is necessary for us to facilitate business partnerships with your organisation and failure to supply such information may mean that we are unable to enter or continue a business relationship with you. We will only ever ask you for the minimum personal data to fulfil the task in hand.
Storing information
We store information securely and in line with our Data Protection Policy and associated procedures. A copy of our Data Protection Policy can be obtained from the Data Protection
Lead, whose contact details are listed below. We hold your information for the following timeframes:
Contact information – up to six years after our last contact with you.
Correspondence information – up to seven years after the correspondence took place.
Corporate financial information – up to seven years after the date of issue.
Who we may disclose your information to
We will not disclose or share your information with anyone unless it is necessary and in line with the purpose for which it was collected, for example, where we need to provide a third-party contractor with your contact information for them to arrange a site visit. We may also disclose your information where we are required to do so by law.
Requesting access to your personal data
Under data protection legislation, you have the right to:
Request access to the information we hold about you (Subject Access Request).
Be informed of the identity of the controller, the reasons for processing your personal data and other relevant information necessary to ensure the fair and transparent processing of personal data.
Object to processing of personal data that is likely to cause, or is causing, damage or distress.
Prevent processing for the purpose of direct marketing.
Object to decisions being taken by automated means.
In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed
Contact
To make a Subject Access Request or to discuss anything in this privacy notice, please contact our Data Protection Lead: dreeves@ENGcept3D
Concerns
If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/
Cookie Policy
How We Use Cookies
Our Site may use “cookies” to facilitate your ongoing access to and use of our site and help us in the ongoing maintenance of our Site. Cookies are small text files that may be placed on your browser when you visit our Site. For instance, when you return to this Site after logging in, cookies provide information to this Site, including personal information, so that this Site will remember who you are.
ENGCEPT3D LTD uses cookies primarily to capture anonymous analytics to improve our website experience and performance. This includes compiling statistical information concerning, among other things, the frequency of use of our site, the pages visited, and the length of each visit, as well as information about your computer, operating system, browser, language, and country.
What type of cookies do we use on this website?
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Analytical or performance cookies
These allow us to recognise and count the number of visitors and to see how visitors move around this website when they are using it. This helps us to improve the way this website works; for example, by ensuring that users are finding what they are looking for easily. Full details of these cookies are set out in the table below. More information on how Google Analytics uses your data can be found at https://www.google.com/policies/privacy/partners.
Marketing cookies
ENGcept3D Ltd does not use marketing cookies.